> Hosting Plans

Fast, secure fully-managed WordPress web hosting

We're on a mission to speed up the web!

Teracore provides high performance managed WordPress hosting.

We’ve optimized our hosting to get the most out of websites and webapps built with WordPress, the world’s most popular CMS.

Let us take care of the admin that comes with managing a business website so that you can focus on the work you love doing!

All hosting plans include:

Free migration
Free Let’s Encrypt SSL certificate
Security, firewall, malware scans
Theme and plugin updates
Global CDNs
Hack prevention and malware removal
Analytics
SFTP access upon request

Access to premium themes and plugins
Activity logs
Image optimization
Redis object caching
PHP 7.4 – 8.3
Staging sites
Status page – we boast a 99.9% uptime
Premium DNS with DNS Made Easy or Cloudflare

Hosting details

Package	Freelancer	Professional	Business	Enterprise
SSD Storage	2 GB	5 GB	15 GB	50 GB
Monthly Visits	3 000	15 000	50 000	200 000
CDN	2 GB	10 GB	100 GB	300 GB
SMTP	SendGrid	SendGrid, PostMark	SendGrid, PostMark, Custom	SendGrid, PostMark, Custom
Free SSL Certificates	Yes	Yes	Yes	Yes
Data Centre Locations	South Africa, United Kingdom, Germany, USA	South Africa, United Kingdom, Germany, USA	South Africa, United Kingdom, Germany, USA	South Africa, United Kingdom, Germany, USA, *More locations on Demand
VPS Providers	Digital Ocean, Hetzner, Vultr, Xneelo	Digital Ocean, Hetzner, Vultr, Xneelo	Digital Ocean, Hetzner, Vultr, Xneelo, Linode, Upcloud, Google Cloud, AWS	Digital Ocean, Hetzner, Vultr, Xneelo, Linode, Upcloud, Google Cloud, AWS
Remote Backups	Weekly	Daily	Daily	Hourly
Security	WordPress Hardening, Brute Force Protection, 2 Factor Authentication, Daily malware scans, 7G WAF	WordPress Hardening, Brute Force Protection, 2 Factor Authentication, Daily malware scans, 7G WAF	WordPress Hardening, Brute Force Protection, DDoS Protection, 2 Factor Authentication, Password-less Logins, Daily malware scans, 7G WAF, ModSec WAF, Patchstack WAF, Filechange monitoring, User Session Management	WordPress Hardening, Brute Force Protection, DDoS Protection, 2 Factor Authentication, Password-less Logins, Daily malware scans, 7G WAF, ModSec WAF, Patchstack WAF, Filechange monitoring, User Session Management
Activity Logs	Monthly Reports	Weekly Reports	Weekly Reports	Daily Reports
Privacy Policy and cookie consent	Get Terms Privacy Policy and Cookie Consent	Get Terms Privacy Policy and Cookie Consent	Get Terms or iubenda Privacy Policy and Cookie Consent	Get Terms or iubenda Privacy Policy, Cookie Consent and Terms & Conditions

Hosting FAQ

Ok, but what about...?

Your Service Level Agreement?

You can view our SLA here – https://teracore.co.za/sla/

Usage Policy?

You can view our Usage Policy here – https://teracore.co.za/acceptable-use-policy/

Email?

Teracore does not host email on our servers.
We are resellers for Google Workspace (GSuite), Microsoft 365 (Office365)
We have various email hosting and support packages available.

Hosting panel, ssh, ftp?

You will not get access to any hosting panels nor the ability to ssh into your server.
You and your team will only be provided with access to your website’s WordPress back-end.
We will take care of all the other stuff (domain, DNS, server settings, firewalls).
SFTP access can be requested and will be granted upon review.

Back-ups?

Automated deduplicated backups are stored on the server (like an emergency undo button for your website).
Backups are off-loaded to Wasabi cloud storage for extra redundancy.
Incremental on-site backups are made before each plugin, theme and core update.
Weekly server snapshots are stored with the VPS providers.
We store a monthly website snapshot in ‘cold storage’ for you

Security?

Read more about security at Teracore here

Integrations with multiple Web Application Firewalls (7G, ModSec, PatchStack)
Server Hardening (Maldet + ClamAV malware scanning, Security Updates, Nginx Hardening)
Brute Force protection (Fail2Ban, Disable XMLRPC, CLI Rate limiting, disable ‘admin’ user name, hide default login page)
Website audit logs, file change detection, plugin vulnerability scans, 2FA

Themes and Plugins?

We are very particular about what we use and what we support on our hosting environments.
We maintain a long list of premium plugins and themes that can help you solve almost any WordPress problem.
We do not allow and will not support ‘nulled/grey market‘ premium plugins and themes.

If you have any questions, please contact us at help@teracore.co.za

Who has access to my wp-admin?

We will maintain an admin account on your WordPress installation.
An admin account is required for our support team to conduct routine maintenance on your website.
Our support staff will have access to any data that you store on your website, i.e. user data, customer data, and sales data on eCommerce sites. We will never share or sell your data to third parties.
We follow the ‘principle of least privilege’. If you have multiple team members who work on your website, we would only grant them access to the features they need. Your copywriter doesn’t need to install plugins and your designer shouldn’t be tweaking the security settings.

What if I want to leave?

As long as you don’t have any outstanding invoices, we will give you a backup of your website.
If we manage your domains, we will release them back to you.
If we provide your email hosting, we will release you from our reseller agreement so you can move to a new reseller or manage it yourself.
Our agency license keys for premium WordPress themes and plugins will be deactivated when you migrate your site off our hosting. You will have to purchase your own license keys to receive software updates for those themes and plugins.